Training - Introduction to ISO 9001

ISO 9001 Programme Details

To lead an organization successfully, it is necessary to direct and control it in a systematic manner. Success results from implementing and maintaining a management system that is designed to continually improve performance whilst addressing the needs of all interested parties.

A management system is best considered as everything that you use to help you achieve your business objectives: processes, resources, structure and information. The decision to implement a formal management system, perhaps using the frameworks available in International Standards such as ISO 9001, is therefore at the heart of business strategy.

Many Management Systems are poorly implemented, rely heavily on documentation, and fail to deliver the benefits expected. SigmaPro provides structured development programmes for organisations that wish to implement or develop effective management systems.

ISO Training Course

Internal Auditing

ISO 9001 Principles for System Training

Our approach to developing such systems is not the traditional approach of creating documentation; it is based on the following principles:

• Involvement of people - the system must be developed in conjunction with the people who will be using it. They have a good understanding of the existing processes and problems that require improvement action.
• Ownership - company staff must own the systems and therefore must be involved in creation of the systems.
• Minimum documentation - only the minimum amount of documentation required for effective system control must be created. Ideally, no procedure should be longer than 2 pages.
• Electronic Document Management - wherever possible, electronic methods of document management should be used. This reduces the administration time for system updating and ensures more effective information management.
• Continual Improvement - the system should support a culture of continual improvement within the organisation. It's creation and operation must facilitate the process of continual improvement.

We will help you to develop a system based around company processes using four top level areas:

• Management Planning
• Product and Service Delivery
• Business Improvement
• Resources and System Administration

ISO Our Approach

Our approach to systems development is based around 7 key phases of activity:

• Review - identify gaps and actions required
• Align - get commitment to an understanding of the project
• Design - the system
• Implement - the system
• Control - the system by implementing performance measures
• Audit - the processes
• Improve - start continous improvement activity

We have a range of training programmes designed to facilitate the approach including:

• Understanding ISO9001
• Designing a process based management system
• Measuring Process Performance
• Effective Systems Auditing

1 Day Training

Detailed Course Agenda

We can also hold the introductory courses at your company or exclusively for you and your employees. Please contact us for more information and a price quote.

LSS Green Belt Foundation | LSS Green Belt | LSS Black Belt | LSS Master Black Belt | Lean Practitioner

Locations : Lean Six Sigma Training in Birmingham | London | Newcastle | Leeds